Visitor information

For the safety of our staff, patients and the community, Mid North Coast Health is taking steps to reduce the risk of COVID-19 spreading by changing our guidelines on visits to our hospitals and healthcare facilities.

The following visitation arrangements apply:

  • a patient can have up to TWO visitors at a time
  • all visitors will be screened on entry and are required to provide details to Concierge prior to entry to the hospital or community health facility and follow the NSW Health guide to hospital visitation
  • all visitors must agree to wear a mask and other personal protective equipment as necessary and follow the advice of healthcare staff at all times.

All MNCLHD hospitals have flexible visiting times based on individual patient needs.  However, it’s important that patients are able to have adequate rest, if you wish to visit between the hours of 8pm and 7am it would be appreciated if you consult with nursing staff prior to visiting.

Everyone who enters our hospitals and healthcare facilities needs to undergo health screening. We have QR code registration at each site and you will be asked a series of questions such as whether you have been in close contact with someone with COVID-19, your recent travel and whether you are experiencing any flu-like symptoms, you will also have your temperature checked.

Use your mobile device’s camera or a QR code app. 

Help reduce the risk of COVID-19 infection by staying 1.5 metres away from other people where possible and avoiding close contact with people you do not live with. 

Patients and visitors are required to wear a face mask .

Masks should not be worn by toddlers under 2 years of age and babies, as they are a choking and suffocation risk.

Children 12 years and under are exempt but are encouraged to wear masks where practicable.

Visit NSW Gov to learn how to correctly put on, wear, and dispose of your face mask.

Top of page