Visitor restrictions are in place for all of our health facilities, find out more at our visitor information page.

Visitor information

For the safety of our staff, patients and the community, Mid North Coast Health is taking steps to reduce the risk of COVID-19 spreading by changing our guidelines on visits to our hospitals and healthcare facilities.

From 5pm Friday 17 September MNCLHD Healthcare facilities will increase visitor restrictions

Only the following visitations will be allowed:
• people seeking medical treatment
• obtaining medical supplies
• one partner or support person for birthing women
• parents of children who are patients can tag-team
• both parents can attend the Special Care Nursery
• end of life visit by up to two persons per day.

Any visitor permitted to enter will need to comply with COVID-19 assessment questions.

The Mid North Coast Local Health District acknowledges that the wellbeing and safety of patients is enhanced by support from family, carers and close friends.  

All MNCLHD hospitals now have flexible visiting times based on individual patient needs.  However, it’s important that patients are able to have adequate rest, if you wish to visit between the hours of 8pm and 7am it would be appreciated if you consult with nursing staff prior to visiting.

Everyone who enters our hospitals and healthcare facilities needs to undergo health screening. We have QR code registration at each site and you will be asked a series of questions such as whether you have been in close contact with someone with COVID-19, your recent travel and whether you are experiencing any flu-like symptoms, you will also have your temperature checked.

Use your mobile device’s camera or a QR code app. 

Visitors from areas of increased surveillance (hotspots) will not be permitted into our health facilities although anyone needing medical assistance will be seen, regardless of where they have travelled from.

Help reduce the risk of COVID-19 infection by staying 1.5 metres away from other people where possible and avoiding close contact with people you do not live with. 

Patients and visitors are required to wear a face mask (not a fabric mask).

Masks should not be worn by toddlers under 2 years of age and babies, as they are a choking and suffocation risk.

Children 12 years and under are exempt but are encouraged to wear masks where practicable.

Visit NSW Gov to learn how to correctly put on, wear, and dispose of your face mask.

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