×

Visit the NSW Government website for the latest COVID-19 rules and restrictions.  

Visiting a health facility? Check our visitor information page.  Need a test? Find a COVID-19 Testing Clinic near you.

Privacy

The Mid North Coast Local Health District website is maintained by Mid North Coast Local Health District (MNCLHD). This Privacy Policy applies to all the publicly accessible pages on the District’s site located at MNCLHD – Mid North Coast Local Health District NSW. The MNCLHD does not have any responsibility for the privacy policies or practices of third party sites linked to the MNCLHD site. If you have any questions about the MNCLHD site, or the application of this Privacy Policy or a request for access to information held please contact us.

Users of the MNCLHD site are entitled to expect that any information as a result of that use will be treated within the terms of the New South Wales government’s privacy responsibilities and obligations. The New South Wales government’s privacy practices are regulated by the New South Wales Privacy and Personal Information Protection Act 1988.

When you look at the pages on the MNCLHD site, our computers automatically record information that identifies, for each page accessed:

  • the IP (Internet Protocol) address of the machine which has accessed it
  • your top-level domain name (for example .com, .gov, .edu, .au, .uk etc.)
  • the address of your server
  • the date and time of your visit to the site
  • the pages accessed and documents downloaded
  • the previous site visited and
  • the type of browser and operating system you have used.

Only sessional cookies are used from the MNCLHD site to collect information. This information is unable to be retained once the user session has ceased.

The information collected during each visit is aggregated with similar logged information and published in reports in order for the MNCLHD to identify patterns of usage of the site. This will assist us in improving the MNCLHD site and the services it offers.

The MNCLHD will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the New South Wales Privacy and Personal Information Protection Act 1988.

The MNCLHD will collect, use and disclose more extensive information than stated above in the following circumstances:

  • unauthorised attempts to access files which are not published MNCLHD pages
  • unauthorised tampering or interference with files published on the MNCLHD site
  • unauthorised attempts to index the contents of the MNCLHD site by other sites
  • attempts to intercept messages of other users of the MNCLHD site
  • communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed; and
  • attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of the MNCLHD site by other users.

The MNCLHD reserves the right to make disclosures to relevant authorities where the use of the MNCLHD site raises a suspicion that an offence is being, or has been, committed. In the event of an investigation, the MNCLHD will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Yes. Information collected is stored in an appropriately secure format and held by the MNCLHD for archival purposes. When the information is no longer required for the purposes for which it was collected it is deleted.

The MNCLHD provides a feedback facility on the MNCLHD site to allow users to provide input into the future development of the site and to comment on the provision of service by the MNCLHD.

This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list. The MNCLHD may publish aggregated information about feedback on the site, to the extent that it does not identify or cannot be used to identify individual users.

Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted to this site and will operate from the time it is posted.

MNCLHD is committed to safeguarding the privacy of patient information, and has implemented measures to comply with its obligations under the Health Records and Information Privacy Act 2002.

More information regarding the privacy of patient information can be found in the ‘How we protect your health information‘ section of this website.

If you have a general privacy enquiry, compliment or complaint regarding the MNCLHD, please contact us.

Top of page