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  • Emergency 000

    Phone: Triple Zero (000)

    Service is available 24/7

    For a medical emergency call Triple Zero (000) and ask for an ambulance.

    You can call Triple Zero (000) from any landline, pay phone or mobile phone, calls to Triple Zero (000) are always free.

    If using a pay phone, you do not need to use a coin. If using a pre-paid mobile phone with no credit, you can still call Triple Zero (000) and you will be connected.

    Important – if there is no mobile coverage on any network, you will not be able to reach the Emergency Call Service via a mobile phone.

    More information

  • NSW Mental Health Line

    Phone: 1800 011 511

    Service is available 24/7

    ​If you or someone you know needs help, the Mental Health Line offers professional help, advice and referrals to local mental health services.

    Important - if someone has attempted, or is at immediate risk of attempting to harm themselves or someone else, call Triple Zero (000) immediately.

    More information

  • Suicide Call Back Service

    Phone: 1300 659 467

    Service is available 24/7

    Our professionally trained counsellors have specialist skills in working with suicide-related issues, they can help you to work through the pain and distress you may be feeling.

    Important - if someone has attempted, or is at immediate risk of attempting to harm themselves or someone else, call Triple Zero (000) immediately.

    More information

  • Child Protection Helpline

    Phone: 132 111

    Service is available 24/7

    To report suspected child abuse or neglect.

    Important - if someone has attempted, or is at immediate risk of attempting to harm themselves or someone else, call Triple Zero (000) immediately.

    More information

  • Rape and Domestic Violence Services Australia

    NSW Rape Crisis
    Phone: 1800 424 017


    Sexual Assault and Counselling Australia
    Phone: 1800 211 028


    Domestic Violence Impact Line
    Phone: 1800 943 539


    LGBTIQ+ Violence Service
    Phone: 1800 497 212


    Services are available 24/7

    We offer expert, confidential telephone, online and face to face counselling to people of all genders who have experienced sexual, domestic or family violence, and specialist help for their supporters and those experiencing vicarious trauma.

    Important - if someone has attempted, or is at immediate risk of attempting to harm themselves or someone else, call Triple Zero (000) immediately.

    More information

  • Lifeline

    Phone: 131 114

    Service is available 24/7

    Lifeline provides compassionate support for people in crisis, speak to a trained Crisis Supporter over the phone, any time of the day or night.

    Lifeline Text: 0477 131 114 is available nightly, you will receive support from a Crisis Supporter by text message.

    Online chat is available nightly, this service is available for people who prefer to type rather than talk where you can speak to a Crisis Supporter through the Lifeline Australia website.

    Important - if someone has attempted, or is at immediate risk of attempting to harm themselves or someone else, call Triple Zero (000) immediately.

    More information

  • Kids Helpline

    Phone: 1800 551 800

    Service is available 24/7

    Kids Helpline is a free, private and confidential phone and online counselling service for young people aged 5 to 25.

    Important - if someone has attempted, or is at immediate risk of attempting to harm themselves or someone else, call Triple Zero (000) immediately.

    More information

  • Beyond Blue

    Phone: 1300 224 636

    Service is available 24/7

    Give us a call any time of the day or night – select from the voice menu or simply hold on the line to talk with a trained mental health professional.

    We'll be there to listen, provide information and advice, and point you in the right direction so you can seek further support for the cost of a local call (could be more from mobiles).

    Important - if someone has attempted, or is at immediate risk of attempting to harm themselves or someone else, call Triple Zero (000) immediately.

    More information

  • NSW Poisons Information Centre

    Phone: 131 126

    Service is available 24/7

    Call the NSW Poisons Information Centre to get expert advice on chemicals, medicines, bites/stings which can be dangerous to people, even in small quantities, or can become poisonous if you are exposed to enough of them.

    Important - For a medical emergency call Triple Zero (000) and ask for an ambulance.

    More information

  • Your local hospital Emergency Department

    Service is available 24/7

    Find contact details here for your local hospital Emergency Department.

    Important - For a medical emergency call Triple Zero (000) and ask for an ambulance.

    More information

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