Aids and Equipment Program (AEP) EnableNSW

The Aids and equipment Program provides the most cost effective, clinically appropriate item of equipment (assistive technology). Examples of assistive technology provided by EnableNSW include manual wheelchairs, mobile shower commodes, hoists, speech generating devices, continence products and home enteral nutrition products.

Eligibility for EnableNSW

  • To be eligible for EnableNSW, applicants must:
  • Be a permanent resident of NSW
  • Have a permanent or long-term disability (lasting more than 12 months)
  • Require the assistive technology for a condition that has stabilised
  • Require the assistive technology to remain in a community setting
  • Not be eligible for compensation or damages
  • Not be eligible to receive assistive technology through any other government funded program.

Providing assistance

The Aids and equipment Program provides the most cost effective, clinically appropriate item of equipment (assistive technology). Examples of assistive technology provided by EnableNSW include manual wheelchairs, mobile shower commodes, hoists, speech generating devices, continence products and home enteral nutrition products.

There is eligibility criteria for each category of equipment.

Steps for receiving assistance:

  1. Assessment – Consumers are assessed by their clinician
  2. Application – The consumer or their representative completes and submits an application form
  3. Equipment request – An Equipment Request Form (ERF) is completed by a clinician with the required qualification and experience in the prescription of the specific device. The ERF describes the consumer’s goal and clinical factors influencing the type of equipment requested
  4. Review – EnableNSW reviews the information to assess whether the device can be provided within the program guidelines
  5. Approval or decline – The consumer and their prescriber are notified in writing of the outcome
  6. Purchase – As funding becomes available the device is purchased and supplied to the consumer.

Waiting periods

Requests are prioritised with consideration of the life sustaining nature of the device and impact on the person’s safety. EnableNSW strives to keep waiting times to a minimum for all priority groups.

Co-payments

There is a Co-payment for accessing most services through EnableNSW. The co-payment for adults on a pension or low income and for children under 16 years old is $100 in each year that assistance is provided. For adults on higher incomes the co-payment is 20% of the cost of the device.

Further information on co-payments is available in the EnableNSW Policy

Maintenance and repairs

EnableNSW is responsible for maintenance and reasonable repairs to all supplied equipment. Please contact EnableNSW via email or telephone to arrange this.

 

Services available at these locations

All Mid North Coast Local Health District areas

EnableNSW
Locked Mail Bag 5270
Parramatta NSW 2124

Phone 1800 362 253 (1800 ENABLE)

Fax 02 8797 6543

Email enable@hss.health.nsw.gov.au

Website: www.enable.health.nsw.gov.au

Opening Hours EnableNSW Monday to Friday, 9am-5pm