Director Clinical Governance and Information Services (CGIS)
Kathleen has held positions as Senior Manager Redesign and Innovation in the Health Services Performance Improvement Branch and Associate Director and Acting Director of the Quality and Safety Branch at the NSW Department of Health. Other positions involved leading the implementation of quality and patient safety initiatives with a focus on systems redesign and improvement.
The primary focus of Clinical Governance and Information Services (CGIS) can be summarised as the risk management of patient safety and clinical quality. The NSW Patient Safety and Clinical Quality Program, through the CEC and CGIS, is designed to deliver system improvement with patient safety as a priority. The CGIS will contribute to this by building upon existing incident reporting and investigation systems and enhancing them with the implementation of the Incident Information Management System (IIMS).
Key additional elements include death reviews, ensuring there are systems in place to receive and manage serious complaints and ensuring there are effective systems for appointment, credentialing and performance review of clinicians.