Teresa has held leadership positions at strategic and operational levels across public, corporate, justice health and not-for-profit sectors both in Australia and overseas.
Teresa started her health career as a student nurse in Scotland. Leveraging upon a career path through nursing management roles, Teresa has diverse experience across clinical service and business development in the health sector, leading large multidisciplinary health service teams across complex services and associated multi-million-dollar budgets, in addition to program delivery at state and national levels.
Teresa holds tertiary qualifications across health, project management, leadership and governance and is a graduate of Clinical Excellence Commission (CEC) Executive Clinical Leadership Program and Accelerated Applied Safety and Quality Program.
A passionate advocate for person-centred care and a culture of continuous improvement, Teresa is committed to a collaborative approach in embedding a systems approach to patient safety and quality.
The primary focus of Clinical Governance (CG) can be summarised as the risk management of patient safety and clinical quality. The NSW Patient Safety and Clinical Quality Program, through the CEC and CG, is designed to deliver system improvement with patient safety as a priority. The CG will contribute to this by building upon existing incident reporting and investigation systems and enhancing them with the implementation of the Incident Information Management System (IIMS).
Key additional elements include death reviews, ensuring there are systems in place to receive and manage serious complaints and ensuring there are effective systems for appointment, credentialing and performance review of clinicians.