Learning the finer points of accessible communications.
Learn how to make communication more accessible
Oct 31, 2024Health consumers have a right to understand the information we provide, act on it, and stay healthy. This means making our communication accessible to people with varying literacy.
To meet health literacy needs, we need to present information at a year 7, or lower, reading level.
The NSW Health Strategic Communications and Engagement Unit is holding sessions on how to make health information easier to understand, especially for people with disability, low literacy, neurodiversity, and CALD and Aboriginal communities. You will learn about what you need to do to make your communications accessible and the resources available to help you put it into practice.
You will get information on plain English, Easy Read, alternative text, captions, transcripts, audio descriptions, Auslan, and consider cultural and language differences that may impact a person’s understanding or interpretation.
You will also hear from the Statewide Health Literacy Hub about the Electronic Patient Communication Portal (ePCP). An evidence-based system that can help you deliver communications to meet health literacy standards.
To attend a session, register using the links below. All sessions will be virtual and run for one hour.
For more information, visit Accessibility matters or email moh-accessiblecommunications@health.nsw.gov.au.