Visitor Information

NSW Health has restricted access to hospitals and health care facilities where vulnerable patients receive care. This is to help protect elderly people, those with chronic medical conditions or those with low immunity from the spread of coronavirus (COVID-19). Patients receiving treatment and care are especially vulnerable to the transmission of coronavirus (COVID-19) and may be critically at-risk if exposed. 

Visitor Restrictions

Patients can only be visited by two visitors per patient at a time.

Visitor Screening

All visitors to our hospitals and health care facilities will be screened before entry. You will be asked COVID-19 related questions and your temperature will be taken. 

You must not enter any hospital or health care facility if you:

    • are awaiting a coronavirus (COVID-19) test result
    • are unwell with symptoms of coronavirus (COVID-19), such as a cough, sore throat, runny nose, shortness of breath, or fever
    • arrived in Australia within the last 14 days
    • have been diagnosed with coronavirus (COVID-19) and have not yet been given clearance from self-isolation
    • have had known contact in the past 14 days with a person who was a confirmed case of coronavirus (COVID-19).

Visitors to hospitals and other public health facilities will be asked to wear a mast upon entering. Masks help us protect ourselves and each other.

Tips on face masks

  • Wash or sanitise your hands before putting on or taking off your mask.
  • Ensure the mask covers your nose and mouth and fits snugly under your chin, over the bridge of your nose and against the sides of your face.
  • Refrain from touching the front of your mask while wearing or removing it.
  • Do not allow the mask to hang around your neck or under your nose.
  • Do not reuse single-use masks.
  • Wash and dry reusable masks after use and store in a clean, dry place.

COVIDSafe app

The COVIDSafe app is a tool that helps identify people exposed to coronavirus (COVID-19). This helps us support and protect you, your friends and family. Find out more about the COVIDSafe-app at the Australian Government Department of Health.

UPDATED: 14 January 2021