Consumer Relations

Mid North Coast Local Health District (MNCLHD)

There are a number of ways you can submit compliments or complaints to us:

  • For Port Macquarie, Kempsey or Wauchope Hospitals – Contact the Hastings Macleay Network Coordinator’s office on 5524 2000
  • For Coffs Harbour, Macksville, Bellingen or Dorrigo Hospitals – Contact the Coffs Clinical Network Coordinator’s office on 6656 7000
  • Or you can contact the District office on 1800 726 997 or click on the following to submit by email: Complaints, comments, queries and feedback regarding the MNCLHD

Compliments and Complaints Booklet.

After hours complaints should be directed for interim management to the ‘on-call’ senior manager of the particular facility or service.

NSW Ministry of Health:

Phone 02 9391 9000 

NSW Ministry of Health Website.

NSW Health Care Complaints Commission:

Phone 1800 043 159 

NSW Health Care Complaints Commission Website.